Account limitation
MoshV
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-09-2024
09:32 AM
Hello PayPal Community, I hope this message finds you well. I'm experiencing an issue with my account where I've reached a certain income threshold, and I've been notified to update my business information. I promptly provided all the required documents, such as my Letter of Authorization (LOA), but despite being told I'd receive a response within three days, I haven't heard back. I've opened multiple tickets inquiring about the status, each time being told to wait an additional three days. Despite their assurances, I still haven't received any resolution. I even reached out via phone, only to be told to wait another 72 hours. All of my transactions are currently on hold, and this situation is causing me significant inconvenience. If anyone with authority could kindly look into my case, I would greatly appreciate it. Thank you for your attention to this matter.
Labels:
Login to Me Too
- Labels:
-
Limitations
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-09-2024
10:51 AM
Sorry but this isn't customer services, its a 'user to user' advice forum.
You would need to contact customer services for account issues.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content