Sent money with guest link, how do I get my refunded money back to me?

Arig28
Contributor
Contributor
Sent money with a guest link, now the person is refunding me money to my email that is not connected to my account. How do I get that money?
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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @Arig28

 

Welcome! Thanks for visiting PayPal's Community Forum. Sorry to hear there's been some confusion receiving a refund from someone. No matter how you send a payment, the receiver should see the option to refund on their end as long as the payment has been completed. We do not recommend receiving a refund any other way. If you receive a refund as a payment, the other party may have the opportunity to dispute that payment and have it returned to them. If the other party needs assistance processing a refund, please have them reach out to our Customer Support. 

 

Hope that helps!

 

 - Jon K


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Arig28
Contributor
Contributor
Hey Jon thanks for responding! So she did refund me the money, but it is connected to the email that is NOT connected to my PayPal account. How do I get that money?
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