Reoccurring transactions from Nymbus LLC

Hum6
New Community Member

I’ve been trying to stop the monthly automatic payment to Nymbus LLC and have been unable to. Has anyone had similar issues and found a resolution

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Hum6 

 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.

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24 REPLIES 24
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Hum6 

 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Ervinia
Contributor
Contributor

I just now noticed they have been charmed for months too and I have looked at every subscription I have which isn’t many and it doesn’t belong to any of them and I tried googling them to see who they even are and I got two answers… a banking company and a medical sales company…. Neither of which I have ever used.. I did find on a receipt paypal sent me in Jan 24 that there was an email [removed]. I sent the And the email to the address [removed] to not only stop any subscription or any other reason they would be charging my PayPal acct and to send me proof of any authorized transaction with my signature where I agree to a purchase with them.

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sweetlre
Contributor
Contributor

Can you back up one step, please? What page are you on to click the Profile Tab?

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TJ1234
Contributor
Contributor

 I have looked to block but do not have a "manage pre-approved"...I do not want to pay. I want to block this payment.

Thanks

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Ervinia
Contributor
Contributor
Hum… did you ever find out who this company is and what products they are trying to say that you were buying?
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Claireyj1
New Community Member
I think they act for a number of sneaky websites, but I bought a bra from invisilift, and they snuck a subscription in there. In the process of disputing now, but I'm worried I don't have any proof that I never agreed to the subscription.
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sweetlre
Contributor
Contributor

You can't prove you didn't order the subscription - it's impossible to prove a negative. The burden is on them to prove you DID order it.

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eznev
Contributor
Contributor
I bought a bra from Floral Secrets and they did the same to me
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Morwen674
New Community Member

I woke up to an additional charge for that exact same thing.  I emailed them through paypal demanding they refund it because I never agreed to it.  The first bra they sent was already falling apart and they offered to send a FREE one as an apology and I could keep the faulty one.  And I wake up to a charge that was even more than I spent on the first bra...NOPE!

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