Problem with verification SMS not arriving??

Mime1
Contributor
Contributor

Help! SMS verification code is not coming for a week now service seems to be down.

I have checked with my carrier provider if they are not blocking - they claim nothing is blocked.

Can not add another number since it asks for verification on my primary phone.

When I receive money I get normal PayPal message and email and that part is working - but I can not get SMS with verification code only.

Can not pay any service as it asks me for verification SMS.

Can`t install PayPal app as it says it is not supported in my country (Serbia)....

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mime1 

 

Last time you posted for help you never said thank you to the moderator that tried to help or leave a kudos.

 

https://www.paypal-community.com/t5/Adding-and-withdrawing-money/Negative-WITHDRAWAL-limit-and-help-...


Advice is voluntary.
Kudos / Solution appreciated.
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Mime1
Contributor
Contributor

I apologize for that, I did not know back than about Kudos. Sorry. Doing it now.

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Mime1
Contributor
Contributor

No help? No one can help me?

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PayPal_JonK
Moderator
Moderator

Hello @Mime1

 

Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear about your experience with our verification SMS not arriving. I can understand that must be a bit frustrating. It sounds like you've tried what we would normally recommend in this situations. In this case, I'd recommend reaching out to our Customer Support teams for assistance.

 

Best wishes!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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