Lost money

sebastianhapin
Contributor
Contributor

I transfer my Paypal money to my bank account 500Php and it will be transfer for 450Php, 50Php transaction charge. But the transaction failed, but I only receive 250 yunPhp back to my Paypal. I lost 200Php + 50Php for transaction fee. What should I do?

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PayPal_JonK
Moderator
Moderator

Hello @sebastianhapin

 

Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear you've run into some issues with a recent transfer to your bank account. I can understand how a fee like that can be a bit of surprise if you didn't expect it. Per the Bank Return on Withdrawal/Transfer out of PayPal Table in the PayPal Fees page, if a transfer fails from your bank, a fee of 250 PHP will be assessed when the funds return to PayPal. I'm sorry to say there is no way to reverse that fee. 

 

My apologies for any inconvenience this may present, 

 

 - Jon K


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