Has anyone had a problem using Paypal with Mercari?

Geyer
Contributor
Contributor

Been trying for two days to make a purchase on Mercari, which I've done before, using Paypal.  For some reason now every time I try to pay with Paypal it comes up 'transaction failed'.  Doesn't matter whether I use my credit card or bank account, both of which have no problems with them.

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15 REPLIES 15

Tracyann1975
New Community Member

Yes, it's been happening to me too lately.

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TheExpert
Member
Member

Yeah, I'm having the same issue. Accepted an offer and trying to checkout with PayPal and I get that same error message. I contacted the seller about this issue, see if they know anything. 

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TheExpert
Member
Member

Alright, I decided to download the app to my phone and tried to checkout again, and guess what? It finally worked! So I guess the "solution" we have is to simply download the app and make your purchase from there, so with that said, good luck everyone! 

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Kittyme2
Contributor
Contributor
It takes me to confirm payment, there the button is gray and cannot go any further.
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Jeriel2
Contributor
Contributor
CDs Trish Cook book
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LucieGoosie
Contributor
Contributor
I've been having this same issue as well. It took me a bit of trial and error but I got my PayPal to work by deleting it from my account, then cleared the cache in my apps settings on my phone not in the app) and re-added my PayPal to my Mercari account and sent an offer again. It ended up going through. Not sure if it worked by just deleting and re-adding it or if clearing the cache along with it helped. But hopefully this helps others!
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