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Has anyone had a problem using Paypal with Mercari?

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Geyer
Contributor
Posted on

Been trying for two days to make a purchase on Mercari, which I've done before, using Paypal.  For some reason now every time I try to pay with Paypal it comes up 'transaction failed'.  Doesn't matter whether I use my credit card or bank account, both of which have no problems with them.

4 REPLIES 4

Has anyone had a problem using Paypal with Mercari?

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shan06
PayPal Employee

Hi @Geyer 

Thanks for your post! It could be possible that you are facing technical issue please try to clear the cache and cookies from your browser and try using a different browser. I would suggest you to please check with the merchant/ receiver to see if they are blocking this payment. However, if you are still facing issue please contact us. 

I hope this information was helpful!

Shantha

Has anyone had a problem using Paypal with Mercari?

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Temp20220316
Contributor

I have had this exact same issue three times in the last week.  Mercari support said it was an issue on PayPal's end, but I've been using PayPal to make ebay purchases all week without problems.  Definitely an issue w/ Mercari, but apparently they are either unaware of the issue, or simply don't care.

Has anyone had a problem using Paypal with Mercari?

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Dee500
New Community Member

I have made purchases on Mercari with paypal just fine as well. BUT when I make an offer which gets accepted I get the "transaction failed" suggesting to check my card even though it works making a full price buy.  I have tried messaging Mercari with no results because they don't understand. Frustrating.  Any help would be appreciated 

Has anyone had a problem using Paypal with Mercari?

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M105
Contributor

Same Issue with me, I cannot get Paypal to work with Mercari.  When I've filed a case with Paypal who says it's Mercari or the particular vendor and Mercari who says it's Paypal.  Doesn't matter what vendor, doesn't matter whether I use a Paypal balance or a card.  It simply doesn't work.  Both times it's been when I try to make an offer, they accept and it says "card cannot be used try another one"...even though a card wasn't involved.

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