Automatic payment

[7degreez]

It's my first time using paypal and I think I did wrong, I bought a meal plan from a site but without making an account first, so now next month on april 21st it will automatically take my money, I want to pay again only if I want to, I don't want for the site to withdraw the money itself, I can't "cancel" it in "payments" cause I don't see that option... can someone help??

[pkkh]

Hi @7degreez 

Thank you for making a Post here. 

I see you would like to cancel an automatic payment that is set up accidentally. If the automatic payment was set up before you created a PayPal account that is if you made the purchase as a guest, then you will not be able to see the subscription in your account. You must contact PayPal directly and get it cancelled. 

If you have set up the automatic payment through your account, you can follow the instructions mentioned in the Article to cancel it. 

Thanks and regards,

Punith 

[7degreez]

Yes but the thing is I made the payment through paypal without making an account first, so now when I open Settings>payments I don't have that option to decline/stop the automatic payment cause I did the payment without making an account..

How do I contact paypal directly? I can't write them an email or something idk..?

[PayPal_Bindu · Accepted solution]

Hey @7degreez,

As the set up was made through a guest check out, you have to contact us to get it canceled. You can reach out to our team through the available contact options at the bottom of PayPal page or message us through Facebook or Twitter for additional assistance.

Best wishes,

Bindu

[7degreez]

I contacted them and they declined it, it's okay, thanks !