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Hi, I made a bank transfer on 14 Nov to topup my digital wallet. The bank I used is DBS (Singapore). Till today, I have not received any emails/activity log on the topup in my Paypal and it's the 9th business day. The funds have already been debited from my bank account. So may I know where has my money gone to?
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Received the return of funds on 16 Jan 23. Took them 1 month to realise the funds should be returned to me.
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It's been more than 6 business days. From 14 Nov to 25 Nov, it has been 10 business days. Thus the webpage is factually incorrect.
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Hello @WanXian17,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know about the experience you have had recently. It seems like you have added funds to your PayPal account but haven't received them. Since its been several days, please reach out to our customer support tea through the available contact options on our website so that our advisors can trace the funds for you.
Regards,
Ayesha
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Where you able to solve your problem or is the money still missing? We are having the same issue, transfer is not showing up on our Paypal balance and is not returned to our bank account. Money was transferred on 22. nov.
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Received the return of funds on 16 Jan 23. Took them 1 month to realise the funds should be returned to me.
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Thank you for letting me know. On the 2nd of February, our payment was also returned to our bank account. Did not do anything to make this happen. Took two months and two weeks.
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Hi! I have a similar issue. How did you get in touch with PayPal to ask them to reimburse you? Thank you!
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