sorry we couldn't confirm its you. when trying to buy stuff from ebay

kelvindaboss
Contributor
Contributor

whenever i want to buy stuff from ebay it says sorry we couldn't confirm its you

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @kelvindaboss

Welcome to the Community! 

I'm sorry you're having trouble making a purchase. Whenever you make a purchase, I recommend using a consistent device with your location services turned on. If you continue to receive an error, I suggest waiting 48 hours between attempts. If you still have difficulty after 48 hours, please contact Customer Support by selecting 'Contact' at the bottom of any PayPal website. Support is also available through Facebook Private Message or Twitter Direct Message.

I hope this helps! 

- Meghan


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