forgot to put ID transfer

[FIlda223]

Hi, I have linked bank account to my paypal account, I just send money to paypal account, but I forgot to out a transfer ID to description, and now it is more then a week and nothing has arrived, who can I ask for help ?

thanks with best regards

[PayPal_Meghan]

Hello @FIlda223,

Welcome to the Community! 

I'm sorry to hear you haven't received your transfer yet. If you initiated the transfer through your bank, you'd need to reach out to your bank for a status. We do not have the option to investigate a payment that wasn't initiated through our platform. If you added the money through your PayPal account, you'd want to allow 3-5 business days for the money to reach your account.

I hope this helps! 

- Meghan

[FIlda223]

it is more then 2 week, I have sent them in 25.4 and now is 10.05 and the has not arrived yet (even thought they had been sent through linked bank account)

[PayPal_Marissa]

Hi @FIlda223, 

I am sorry to hear you still haven't received your transfers. In this situation, it will be best to reach out to your bank and request a recall of the funds. I hope this issue gets resolved soon. 

-Marissa 

[FIlda223]

there is something totaly suspisios, becase bank account is paypal pte ltd [Removed. Phone #s not permitted]ome scam probably. so police it is time to visit police department 😄 thx anyway