cant withdraw funds and send

Alex20208
New Community Member

i uploaded all the documents still i cant withdraw my funds to bank account , as i need to transfer my balance to bank account how can i resolve this help me community pls
and i cant send money also to anyone 

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1 ACCEPTED SOLUTION

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alex20208 

 

To withdraw funds you need to use the services of M-PESA or Equity Bank to transfer out of a Kenyan PayPal account.
If unable to get those to work customer service assistance would be needed.
I
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alex20208 

 

To withdraw funds you need to use the services of M-PESA or Equity Bank to transfer out of a Kenyan PayPal account.
If unable to get those to work customer service assistance would be needed.
I
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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