Transfer to bak conpleted but I still have not recieved the money after 2 months

eimap
Contributor
Contributor
Hello. 2 months back I did a bank transfer from my paypal account. After a few days, the status was successful but until today I have not recieved the money yet. I contacted Paypal support thru multiple channels and all of them told me that they have contacted the bank but the bank did not reply them (for over a month). Is this normal? Seems like they are useless and can't do anything right now. They even asked ME to contact the bank ans ask, which I did. But the bank said they can't do anything unless the money is transferred from them Tto a 3rd party. When I called them last month, they said that they can't find the ARN for my transaction which may indicate an issue with their 3rd party and not the bank. A week after that they still told me that they have not recieved any reply from mu bank yet. I'm so confused and frustrated at this point. Has anyone experienced this before?
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5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@eimap 

 

Was it a virtual bank account you transferred to??


Kudos & Solved are greatly appreciated. 🙂
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eimap
Contributor
Contributor
Sorry but I'm not sure what a virtual bank account is. What I did was, I linked my local bank account to my paypal account and then did the withdrawal.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@eimap wrote:
Sorry but I'm not sure what a virtual bank account is. What I did was, I linked my local bank account to my paypal account and then did the withdrawal.

There are banks that are online based and therefore “virtual”. No physical branch locations.


Kudos & Solved are greatly appreciated. 🙂
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eimap
Contributor
Contributor
Did not transferred the money to a virtual bank. There are a lot of physical bank in the country.
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Husseinmohameda
Contributor
Contributor
Hello whý this peapel they are not send my money
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