Sorry we can't confirm that it's you!
Brilliantmindsx
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jun-10-2022
08:47 AM
Anytime I try to make a transaction with my account, an error message "sorry we can't confirm that it's you!"
Labels:
- Labels:
-
Sending Money
1 REPLY 1

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-14-2022
02:05 AM
Hello @Brilliantmindsx,
Welcome to the community forum and thanks for posting!
I'm sorry to hear about the trouble you've had recently with your account. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity. If you've verified that there are no suspicious charges in your account, please try the payment again at a later time.
Regards,
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Text message not coming through for login in Managing Account Archives
- Issue with adding number to login into my account. HELP! in Managing Account Archives
- Seller sees unconfirmed mailing address...and yet...there is ZERO way to confirm it on the site in Managing Account Archives
- SMS confirmation not working in Managing Account Archives
- Email in Managing Account Archives