Some transactions are being cancelled and returned to the sender automatically

Spartac7707
New Community Member

Hi,

I have a business account.

The transactions that are being sent through a platform, or my website is getting: Completed => then Cancelled (void) => Returned to the sender.
I replicated this after successfully setup API to my Website (based on woocommerce plugin).

- This happens for one time payment and recurring payment.

- This happens when someone pays me through a platform (flippa.com for example)

- There is no option to accept the payment in my payment activities.

- This doesn't happen when someone sends directly to my Paypal Email
- This doesn't happen when I create an invoice and send it to the sender

I tried to contact resolution center, but I couldn't reach them.

am I missing an option to activate or something?? I think all the options are set to " accept payment"

Thank You

 

 

 

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2 REPLIES 2

MONOMAN
Contributor
Contributor
i want to add my bank accound in sir it is telling in paypal that re sorry they are not able to process your request right now
 
 
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MONOMAN
Contributor
Contributor

reply right now

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