Rite now we are not able to transfer funds to your bank

Anum11
Contributor
Contributor
Rite now we are not able to transfer funds to your bank. This is the error I am experiencing from last 2 days. I am in Saudi Arabia and I have linked my 2 bank accounts to my PayPal account. But I am unable to do the transfer. Can anybody help? Many thanks in advance.
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3 REPLIES 3

PayPal_RachelK
Moderator
Moderator

Hi @Anum11,

 

Thank you for your post.

 

I do understand your concern with this. Based on what you have explained, it sounds like you are having issues with our internal secuirty system when trying to withdraw your funds. 

 

To resolve this, you will need to contact our customer support via phone. This can be done by clicking 'Contact' at the bottom of any PayPal page. Alternatively, you can click here

 

I hope you get this sorted!

 

- Rachel 

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Anum11
Contributor
Contributor
I tried to contact via phone but there is no service available. Due to COVID-19, there are no agents available to talk. Please guide me to resolve this issue, I want to withdraw my money badly and I am unable to do so. Waiting for your help. Thanks
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PayPal_RebeccaN
Moderator
Moderator

Hey @Anum11

 

Thank you for your reply. I am sorry to hear you are having issues contacting our customer service team. You can also contact us via Facebook PMs and Twitter DMs. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I would ask that you please ensure you do not have any outstanding account limitations. You can view any limitations on your Resolution Center when you select 'Go To Account Limitations'. Also, check here to see if you need to confirm your identity by following the steps listed here: How do I confirm my identity? (CIP) (paypal.com) 

It is important to ensure the bank account you are withdrawing to has your own name registered to it and is confirmed. More information can be found here: How do I confirm my bank account? (paypal.com)

This could also be a security block. I would suggest waiting for 72 hours before trying to withdraw again. After 72 hours, please try and withdraw via the PayPal website rather than the app. Please also avoid using any VPNs. 

I hope this helps, have a nice day! 
Rebecca


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