Status transaction canceled

Infomafuzecake
Contributor
Contributor

Hi I did a purchase from Ted Baker about a month ago the status has been saying pending authorization for about a month now it says canceled what does this mean. I've emails the seller many times no response no money is back is my account no goods received.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Infomafuzecake 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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Infomafuzecake
Contributor
Contributor
Thanks so much. I'll wait a few days and see if it reflects back into my account. Thanks.
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