Refund from a private seller
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi all.I've bought and received an item from a private seller through an ad on a Facebbok group.I've sent him the payment for Goods and Services.
Item was inspected from the seller upon my request before buying just to make sure that there are no flaws and everything is ok.Seller gave me the ok and we proceed with transaction.
I received the item today (scale modelcar in particular) and the item has flaws that probably the seller missed due to his inspection.
We had a contact and he offered a return option for full refund.How am i covered in a situation like this?Seller seems cooperative and helpful (no disputes opened yet) but i need to make sure somehow that when he receives the return he will refund my money immediately.Purchase cost is 600€.
What actions needs to be done from my side for a safe returning proccess?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you trust him then return the item but make sure you send back trackable with signature confirmation of delivery in case you have to open a dispute later OR just go via the dispute process BUT you then risk losing the claim as paypal may think the item does not qualify as 'significantly' other than as described, your call really.
However if you funded your paypal payment via a credit card you may have another tier to try if a paypal dispute fails.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I gave you options, up to you which you use, as I said ''your call''.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- iFastNet Refund Sent to PayPal on Hold - Confusion Over Shipping Details for Personal Account in Transactions Archives
- Item not received, Paypal issued wrong amount for full refund. in Security and Fraud Archives
- I got charged for $15 for reversing the transaction after I received an unknown foreign payment in Security and Fraud Archives
- HELP in Security and Fraud Archives
- Refunding more transactions at once. in Transactions Archives