Re: How can I confirm my account if the PayPal won't let the files go through?

Andrei61
New Community Member

I made some payments to a friend through paypal and he didn't receive any amount... why does paypal keep the money blocked?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Andrei61

 

Welcome to the PayPal Community! I can understand it can be a bit frustrating when running into payment issues like this. I would first double check that the email address you've sent the payment to is spelled properly. You may also want to have the receiver make sure their email address is confirmed and review this article on Payment Holds. If you're still running into some concerns after that, please feel free to reach out to our Customer Support teams for assistance. 

 

Good luck!

 

 - Jon K


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