Payment to previous email address

[bungiwan]

I already change my primary email address.
What about some clients who send money to my previous email address?
Are their money return?

[sharpiemarker · Accepted solution]

@bungiwan 

No, payment won’t be immediately returned or blocked, you will have to re-add/confirm the email address, if removed, to your PayPal account as a secondary email, if not primary, to claim the money. Best to let clients know your new payment email address or send PayPal invoices, PayPal button url links so client don’t have to deal with which is your correct payment email address when they pay.

We each can have up to 8 email address total, linked to our PayPal account.

If client sent money to previous email and their payment’s status is Pending/Unclaimed on their end, they might be able to cancel the payment, please read this link for PayPal cancel payment general practices:

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