Payments made, nothing receive case Closed

[Lukewas]

Dear all, I have a question…I made a subscription for receive some stuff each month. I never receive the shipment and the seller’s company use an expedition without tracking. I open 5 cases on paypal for each expedition…today I saw that 2 are closed, but No refund…what I have to do? I tried also to use the function call us of paypal but my mobile operator says that the number is not available…what I have to do?

[sharpiemarker]

@Lukewas 

If the cases are closed in your favor, issued refunds can take sometime to post by your original funding source:

Cards, take a week up to 30 days.

Bank account, takes several days.

PayPal balance, fairly instant.

Split payment between PayPal balance or card, see above.

You may message PayPal at the Message Center from this page:

https://www.paypal.com/lu/smarthelp/home

To call:

1. https://www.paypal.com/lu/smarthelp/contact-us
2. Click Payments.

3. Click Refunds.

4. Click Can’t find my refund.

5. Click “Call Us” after the “This information might help” box.

Or try PayPal at Facebook or Twitter.