My friend and I receiving a fee of 2.56

[alwalid]

So recently, I send money to my friend via Friends and Family services. I sent 4 Euros to my friend and paid a fee of 2.56 (CAD). I'm in Canada and they're in some EU country. However, my friend only received 1.44 EUR. This is what they showed me:

How come they also received a fee of 2.56 even though I chose F&F services with no protection plan?

[sharpiemarker]

@alwalid 

What country in EU is friend in?

[alwalid]

It doesnt matter what country. My friend accepts many requests from different countries and continents daily and there has not been one fee of 2.56. I am unsure what is happening

[sharpiemarker]

@alwalid 

Call PayPal to find out then.

[Shima3000000000]

Pay pal has best customer service I see! My family and friends payment is still pending! They charged me about 2$ for transaction and they don't allow you even cancel the pending payment, they don't have customer service by email they just have call senter like 1980 !!! Why should I waste more money on phone to get my money back?! If this is not fraud what it is