I am not eligible to request payments

meow_not_meow
Contributor
Contributor

I reside in Kazakhstan. Created a PayPal account yesterday. I don't know how this service works. It says, "You are not eligible to request payments right now". Why? Please help.
Also, I wonder how PayPal works when you connect it to another platform to withdraw money from there.

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@meow_not_meow 

 

Did you verify your account?

 

https://www.paypal.com/kz/smarthelp/article/how-do-i-verify-my-paypal-account-faq444


Kudos & Solved are greatly appreciated. 🙂
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meow_not_meow
Contributor
Contributor

@sharpiemarker I added all of the requested information. I'm not sure what else I can do to complete this verification step. How long does it take for an account to get verified? Do people usually get any notifications like "Please wait for ___ days until your account is verified" or something like that?

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meow_not_meow
Contributor
Contributor

@sharpiemarker could you please tell me how I can check if my account is verified?

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PayPal_Meghan
Moderator
Moderator

Hello @meow_not_meow and @sharpiemarker

Thanks for stopping by and posting in the Community! 

I'm sorry to hear you're having trouble requesting money, @meow_not_meow. As @sharpiemarker stated, verifying your PayPal account is a great first step. You can check if your PayPal account is verified by attempting to complete the steps again. You'll receive an error message stating your account is already verified if you do not need to complete anything additional. A great Help Center article I also recommend reviewing for new PayPal users is: How do I receive money through PayPal? To review your withdrawal options, I recommend referring to: How do I transfer money to my bank account?

I hope this helps! 

- Meghan


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