GoGetFunding, not receiving funds even though already linked

[leeyangyik]

Hi all,

I am having an issue. I created a campaign in GoGetFunding and I have already linked my PayPal account to it.

People have donated money to the campaign but I am still not receiving any funds.

I have already checked with the customer service at GoGetFunding and they told me they do not handle donations directly and directed me here instead.

[sharpiemarker]

@leeyangyik 

Is your PayPal account verified? Link a bank account or a debit/credit card. Is your email address confirmed?

Contact customer services for further assistance:

https://www.paypal.com/sg/smarthelp/contact-us      

Scroll down to click “Message Us” or “Call Us” option on the bottom.

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

[leeyangyik]

Yes. I have already verified both my bank account and debit card yet there's still no money being transferred over.

[Temp20230923A]

Did you find solution for your problem?

[PayPal_Bindu]

Hello @Temp20230923A 

Thank you for joining the PayPal Help Community!

I see you're looking to receive donations through PayPal. You can easily receive donations in a convenient and cost effective way through PayPal donate button. Here's the article which helps you with the information on receiving donations through PayPal : How do I accept donations with PayPal? 

Regards,

Bindu

[leeyangyik]

No, I have not found a solution to the problem. It has been months and the problem hasn't been resolved. GoGetFunding has offered nothing but generic responses to my issue.