Full balance not available?

[wingmanwiremu]

I have a balance of over $1000 cleared and accepted funds (made weeks ago).. but when I go to make a payment the pop up screen shows funds of under $100 available. Why cannot I not use the full balance?.. where is my money?

[PayPal_Ayesha]

Hello @wingmanwiremu,

Welcome to PayPal Community Forum and thank you for posting here!

I am sorry to know that you're facing issues while making payment though there is enough balance. I know how important it is to have your account running smoothly. Please check the Resolution Center to see if there are any restrictions on the account and also check if your account is fully verified. Kindly enter the amount properly by cross-checking the decimal point. If everything looks good on your account and if the issue persists, please clear the cache and cookies or try using a different browser or device to see if that works. If not, contact our customer support team through the available contact options on our website to know the exact issue on your account as we won't be able to check or discuss any account-related information on this platform. Support is also available through Facebook private messages or Twitter direct messages.

Best Wishes,

Ayesha