Customer already received the offer and used the gift card but I don't believe that it was paid for

[Hidij]

I sold a gift card to someone who sent me copy of driver's license. Payment says pending. He received the gift card and used it. Why is Payment still pending

[PayPal_Siobhan2 · Accepted solution]

Hi Hidij, 

Thank you for contacting the PayPal Community Forum!

If a buyer pays you and the payment is on hold or unavailable right away, we’ll notify you via email or an alert on your Summary. It’s a common industry practice that we implement to help ensure the safe use of PayPal services by buyers and sellers alike. More information on payment holds, and how to receive your funds sooner can be found here - https://www.paypal.com/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987. 

- Siobhan