Autoplay failed how to solve?

Temp20220322a
New Community Member
Hi, I had an auto failed transaction due to limit on credit card that had been used to cut PayPal payment. After I fix my credit card limit ,how and when my auto payment will be active as usual?
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Temp20220322a

Thanks for joining the Community! 

It sounds like you're referring to an automatic payment that may have been declined this month, and I'm sorry to hear that. PayPal will not cancel your automatic payments due to a declined transaction. However, the merchant involved with your transaction might. You can check to see if your automatic payment is still active on our website. If it's not, you'll want to contact the merchant to determine what your next steps are. Typically, they'll have you make a new purchase to start the process over.

I hope this helps! 

- Meghan


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