Payment Declined

[Jesdisciple]

I am trying to use PayPal to pay a British vendor from within the United States.  My local bank's card only works within the United States, so I am resorting to PayPal.  However, this transaction is no more successful.  I can contact the vendor, but I am wondering whether perhaps PayPal's identity for such a transaction would be outside the United States?  (This seems unlikely, but when I asked about the bank card the reason for payment denial was confidential and therefore not available to the vendor.)

What category would I use to send an email to PayPal support regarding this?  Sending/Receiving Money of course, but what under that?  Payment Status?

Thanks. 😃

P.S.  The spellcheck doesn't know the word PayPal?  Seriously?

[surplusdealdude · Accepted solution]

I am wondering whether perhaps PayPal's identity for such a transaction would be outside the United States?

I think the UK site uses the Luxemburg site for payments.

I wouldn't bother support on this - they're going to be in the US and they won't have a clue.

Try transferring money from your bank into Paypal, then paying with your Paypal balance - that should work.

Email the seller and ask him to be patient while you do this so he doesn't file a dispute.

[Jesdisciple]

Alright, thanks.  The vendor uses the API rather than personally arranging transactions, so I don't need to give any heads-up.  Bummer for me that it takes 3-5 days, though.  =(