New ebay member joined yesterday, in middle of address it has Not Provided???

[sarahsarah38]

Hiya

Could someone please help me

One of my items was sold yesterday by a New ebay member that joined yesterday, The payment has gone through according to my Paypal, But when looking at the address is has in the middle of it NOT PROVIDED then the postcode above it name and street name.

I have messaged this buyer twice now to confirm there Full Address in a message, I had nothing back so far no reply.

Maybe I'm been a little para about this but I have had a fraud buyer before.

What is best to do?

Baring in mind I'm working a Very Long shift today so I can't spend no time on the phone to Paypal.

Hope someone can help.

[kernowlass · Accepted solution]

1. Try phoning the buyer.  Advanced search on ebay > left column is contact member.  Fill in the information and eBay will email you their telephone number. 

But check your PayPal receipt and make sure you have buyer protection. 

2.
 Have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[sarahsarah38]

Hiya

Thanks for your reply,

Sorry its a bit late but only just finished work.

I will Contact the buyer by phone

As i still have nothing from them.

It just seems more strange now that i have no reply, or maybe they are unsure as been a new buyer

who knows.

Thanks again for the help.

[pavlin72]

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@sarahsarah38 wrote:

Hiya

Could someone please help me

One of my items was sold yesterday by a New ebay member that joined yesterday, The payment has gone through according to my Paypal, But when looking at the address is has in the middle of it NOT PROVIDED then the postcode above it name and street name.

I have messaged this buyer twice now to confirm there Full Address in a message, I had nothing back so far no reply.

Maybe I'm been a little para about this but I have had a fraud buyer before.

What is best to do?

Baring in mind I'm working a Very Long shift today so I can't spend no time on the phone to Paypal.

Hope someone can help.

---

Just livid,