Welcome to the PayPal Community Forum! We did a quick search across our forum and decided to merge a few conversations together. I hope the information here and in my post above helps.
Cheers!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some unrecognized activity on your account. If there was a completed transaction on your account, I'd recommend reporting it as an Unauthorized Transaction through our Resolution Center. If it was just an authorization, you may need to wait for it to complete before you can open a dispute on it.
If it's under your Bills page. you can click on the name of the merchant and then click "Remove this Bill" at the bottom of their payment profile.
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.
They do stop bad companies from using Paypal when enough claims start rolling in. However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.
The best thing is to not buy from them in the first place, to recognise them -
1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth. 2. No contact telephone number. if you click on contact the most you will get is webmail or an email address. 3. Rarely company address information. 4. Great pictures of items at bargain prices that turn out to be tat. 5. Fake reviews. 6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over. 7. Send fake tracking numbers to win item non receipt of item claims.
Advice is voluntary. Kudos / Solution appreciated.
me tooo, I already unsubscribed that astrology website, but they still send me email, it's so annoying. and just now i check my billing, suddenly they charged me every month 3.61 dollar automaticaly, total 7.22$ for 2 months. When I asked paypal to at least cancel my last payment, the said they couldn't do it. I just removed my cc from paypal and cancel the Subscription. I think I will delete my paypal account for this problem. Paypal please fix your problem, at least informed me first if there is any Subscription payment, u can contact the customer through their number or email.
In regard to the syntagma inquiries. It's from your free trial with astral Coach. Go there and cancel ur subscription as well. Hope this helps everyone with this question i to had until i googled it and scrolled.
has anyone been able to succeed in receiving a refund from astral coach /syntagma pte ltd? I just noticed they have been charging me $9.90 for the past year 😓 They website says you must request the refund from the transaction site. But PayPal denied my refund claim so I don’t rly know where to go from here
How do we handle this? I have apparently been paying this "company" for several months. I never authorized it. When I Googled it it was a job recruiting company. I have been bedbound and housebound for 10 years, I can't work. This would never be of interest to me Being without an income due to my disability I can't afford to flush money off to some scammer What so I do?
