You can't use PayPal anymore

Ramzi8
New Community Member

Dear Community,

i had a PayPal Business account open earlier this month and i closed it today as some of the information that i added was not correct

however when i was trying to make a new one today i got this notification from PayPal

 

You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.

Based on this decision, if applicable, you are no longer eligible for PayPal Seller Protection as per our User Agreement. This will apply to all existing and future cases you receive.

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.

Reference ID: PP-L-457717619754

 

 

I'm not sure why i was banned or how to resolve this 

Kindly Assist 

 

Best Regards 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ramzi8 

 

You can rarely appeal a permanent ban but if you want to try and customer services will answer someone that is no longer a customer of theirs then information in the link. 

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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