"This organisation can't accept donations right now." via Donorbox

inferior_cortex
Contributor
Contributor

Hi everyone,


I set up this Paypal account a month ago and connected it with Donorbox. I did a few test trials, and it works great.


These test trial transactions are on hold for 21 days (I assume bc my account is new). Recently, my programmer told me the link is not working.

When a user fills up the Donorbox form, and it forwards the user to the PayPal form, it gets the following error msg: 

"This organisation doesn't accept donations through this link."

 

There are no issues in the Resolution Centre.  Does this mean my account is limited?  There is no indication saying it is.

 

Anyone knows if there is any settings I need to enable or disable to fix this, I will be very grateful!

 

Thanks!

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