Unauthorized Papal transactions

otis0930
Contributor
Contributor

I received a notice of suspicious activity on my Paypal account.  I checked and found 2 unauthorized transaction to a MoonPay 4732 ($190) and MoonPay 7122 ($240).  Called Paypal and filed a dispute which was denied, filed an appeal which was denied.  I can tell you I did not make or authorize either of these transactions. There is no contact information for these transactions either.

 

Paypal sent me a notice of suspicious activity, limited my card activity, then said to change my password, cancelled my card and sent me a new one.  They did all this but then declared they were authorized tranactions.

 

What can I do now to recover these funds? Any help would be appreciated.  Thank you.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

duplicate thread.


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otis0930
Contributor
Contributor

What does that mean,,,duplicate thread

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kernowlass
Esteemed Advisor
Esteemed Advisor

@otis0930 

 

Means you posted x2 posts with the same question.

https://www.paypal-community.com/t5/user/viewprofilepage/user-id/15241531


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