Fraudulent transaction
Vivian928
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Posted on
Dec-08-2024
05:03 PM
I received a Fraud transaction n payment today n PayPal closed the file for me because I went to the apps n tried to report to the resolution centre few times as I did not receive the acknowledgment of my complaint, PayPal suspected me n requested to change the password for security reasons. I completed the security procedures n go to the apps again, then PayPal told me the issue has been fixed n the file closed! I lock my card n stop PayPal autopay status. Buyer protection - I did not place any order online with Kogan n how come this transaction was done today. I need to have the refund n how come the file was closed.
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Buyer Protection
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Fraud & Phishing
1 REPLY 1
kernowlass
Esteemed Advisor
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Dec-09-2024
02:05 AM
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.

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