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I accidentally double paid a seller (artist) for something via a third party site, and while we waited for the TPS to get back about refunding or cancelling the payment on their end, I also filed for one on here.
The TPS denied the refund, so the Seller and I came to an agreement and they made an additional piece of work for me as compensation and I closed the Case, explaining to paypal the situation too.
As far as I was aware, and the site is telling me, the Issue/Dispute is resolved.
Now the Seller has discovered they still have the outstanding Refund request, and despite it being directly assigned to my account, I can't find any information or cases about it on my end.
What's going on? What can be done?
I have already received the compensation, and already payed all the transaction.
I have also had my account on the TPS terminated shortly after asking after their refund policy, and it's using my email/PayPal account, and as dodgy as that site is, it is still doubtful the request has come from there.
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It appears to just have been a very, very delayed cancelation of our dispute, the request was just removed.
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The Seller has clarified that the refund request is from the 18th of October and is "Pending" given I closed the case on the 19th, is this just a case of PayPal's system being excessively slow and that we could likely ignore it or at least not have it be of issue to the Seller going forward.
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It appears to just have been a very, very delayed cancelation of our dispute, the request was just removed.
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