I recently purchased a lot of 2 high value books from a seller. These books were “sealed in manufacturer shrink-wrap”. One of these two, (the lower value book) was obviously sliced with a box cutter, having serious damage to the dust jacket and pages that was undisclosed. The other book was in good condition, and I opened and started reading it. After contacting the seller about the damaged book, they will only accept a return for both items, claiming they cannot possibly accept a return that is “in any way different” from what they sold me. I have told the seller about the book being opened, and they insist they still want it returned. Considering they’ve already sold me a damaged item, I can’t imagine trusting them to refund me in full for a book that’s been opened, regardless of their claims. Could I file a dispute to return the one damaged book? Or is it really just all-or-nothing?
