MB Versus Media

Longviewdoll14
Contributor
Contributor

I'm not sure what these charges are on my PayPal account. I have 3 of them in a row. They have already come out of my checking account. I hope you can help

Login to Me Too
34 REPLIES 34

rfortin1946
Contributor
Contributor

thats correct

Login to Me Too

rfortin1946
Contributor
Contributor

they automatically put themself s on  the automatic payment list and first thing you know (in my case ) the next day they  bill you 3 times, Doesn t make any sense. If i wanted 3 orders i d of put it on th e first one.. The paypal asks you is this a double order. I said no it s a triple order  and I just ordered one 38.00 and they accepted one and refund me but not the other. Why because the amounts were not the same Example    Original order 38.00     2 order 38.00  3 order 42,55  .These are just example figures. Tired of fiddling around with nonsense I made a complaint to the fraud section  of  consumer  protection government agency and they are looking into it. This has happened to others before by the same company. what I don t get is the automatic payment renewal which was never approved.

Login to Me Too

desertboi
Contributor
Contributor

I have same problem - ordered one item and billed for 4, plus the automatic debit which was not authorised.

It seems impossible to contact these people as the support email address returns the message : Domain xxx does not accept mail (nullMX)

PayPal needs to recognise this fraud and delete them from the payment system

Login to Me Too

Random6
New Community Member
I have this charge related to some Wellnee pain relief patches I bought. If you googled it, this subscription scam seems to be very prevalent. Their system subscribes you without you being aware. I also found a similar thing with ‘sleep patches’ that appear to do the same subscription scam. Beware. Most complainant could not get hold of anyone in the company to speak with.
Login to Me Too

Mich-Shell
Member
Member
Hi, I also had this problem and it was for a patch to jell with sleep. I wondered if there would be automatic payments withdrawn so I searched the site and found nothing so I could opt out if there wS. I canceled the automatic withdrawals
Login to Me Too

jankuchel
Contributor
Contributor
So I finally received the order today. As you guys have been saying, it is for a sleep patch. I had gone in and canceled the payment from PayPal, so I knew there would be no more subscriptions, but they offered me a 30% refund and I just got noticed that that will be here on the eighth, so I wonder if these things work? Because I obviously am now the proud owners of sleep patches. Lol.
Login to Me Too

Patdoyle
Contributor
Contributor

I’ve got an issue with MB versus Media too. I ordered 1 item from them and have been billed for 6 with a monthly subscription thrown in. I have never agreed to this. I tried to cancel the order within 35 minutes but they ignored me and said the items were being shipped. I am in the process of trying to get money back through PayPal. It’s a scam definitely. 

Login to Me Too

Marciahsinclair
Contributor
Contributor
So sorry for your predicament. Keep pressing PayPal to resolve this. They did eventually refund my unauthorised payments.
Login to Me Too

Marciahsinclair
Contributor
Contributor
Can’t believe that PayPal have been of little help! Keep opening up communications with them. They are fully aware of problems with this company which will persist so why they don’t automatically take customer’s side and make refunds is inexcusable. Don’t give up!
Login to Me Too

Temp20240206C
Contributor
Contributor
I too have had issues with MB Versus. I bought one item from them, they then took another payment from a further 3 items that I did not order. They also charged me for 2 lots of postage and only posted one parcel. Please can anyone advise. PayPal would not intervene even though it was an unauthorized payment
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.