I was scammed by an IQ test website called Brainety, please help me to get my money back

Katja42
Contributor
Contributor

I paid for their IQ test certificate for 2,16 euros and then a few days later they illegally and without my consent and participation debited 38,8 euros from my PayPal account and refused to refund the fraudulently debited money. Many of their customers, like me, have been scammed, their complaints can be found everywhere on the internet.
I didn't sign any acknowledgement of payments.
Unfortunately, when I made a small purchase of 2.16 euros from them, I did not realise that I was buying a product from a fraudster who then unauthorisedly set up an automatic debit to my PayPal account. I am asking you to help refund - 38,80 euros that the fraudsters charged my card illegally and without my involvement. In internet and in your HelpCenter  are many claims by other victims of this seller. 
But anyway I used PayPal just because you have security for us. I contacted customer support about this topic, but PayPal closed it. Does this mean PayPal is no longer secure if it ignores so many claims of fraudulent debits from the same seller? Or has PayPal any dealings with this scammer?

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25 REPLIES 25

mikegooglier
Contributor
Contributor

You get nothing. They won't give you anything back. As long as there is no law that Paypal, Visa, Mastercard must inform you about setting up automatic payment and you must confirm it, this kind of robbing people will continue. But the fact is that you were deliberately misled like everyone else and you didn't know that you had confirmed something somewhere. 

 

This person cheated you.
BRAINETY info:
Organization Rebilita, UAB
Owner: Marius [rmoved]Address: [removed]
Country LITHUANIA
Country Code LT
E-mail :
Telephone [removed]
Website: brainety.com
SSL certificate valid Valid

 

You can find here:


Orbio World [removed]

Here you can see how He looks.
[removed]

Orbio world make frauds this ways.

They hiding in behind investments and internet marketing. But They are fraudants.
He also cheats with the sale of Japanese knives or pillows.

 

You can write to Interpol. 

[removed]

 

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andonget
New Community Member

Go to your profile settings chack payments- see automatic payments and cancel

it worked for me

 

andonget_0-1714568549749.png

 

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alexkeiling
Contributor
Contributor

Hey all, I've been scammed too.. Any update on how to proceed ?

 

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BrainetySupport
Contributor
Contributor

Hello, Alex. Please provide your order number so we could look into your case and contact you directly.

Brainety Support Team

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Peteralexa
Contributor
Contributor
The same happened to me. Only today, after 6 months, i saw the scam. Did you or anybody got the refund?
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Katja42
Contributor
Contributor

I didn't get a refund. PayPal's pretending everything's fine, too.

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