Hidden Transaction Dispute
ellenw1
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Posted on
Jul-15-2022
11:25 AM
Hi, I recently purchased something from a website that turned out to be a scam. When I purchased it I used Paypal as a guest, even though I have an account, as I was using a different card. Now I can't find the transaction in my account in order to get my money back. What do I do?
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kernowlass
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Jul-15-2022
12:45 PM
You generally don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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