Buyer says item not received 6 months later

[Twynne69]

6 November 2023 sold an item. Silly me didn’t keep tracking because I ran into the post office quickly before going overseas. 6 months later I’m emailed saying they didn’t get the item. What are my rights if any?

[kernowlass]

@Twynne69 

Up to you, if you want to be nice and believe them then issue a refund as a goodwill gesture.

However paypal buyer protection only lasts for up to 180 days post purchase so your buyer may well be out of time to raise any dispute.  

[Twynne69]

Thanks Kudos. I don’t want to be nasty to them but I question 6 month period and I know I didn’t keep tracking because I was rushing. I personally would never wait 6 months.