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Since September, I have been receiving unsolicited money from strangers (in Bolivia) into my PayPal account. I am refunding and blocking each transaction, but it really is out of hand and I'm needing a better solution. I contacted PayPal CS when it first started and they have been of little to no help. While I was discussing my options with CS, one of those first payments resulted in a charge-back and a fee to me from PayPal. I really need a solution that does not require me to immediately refund, as I plan to spend some time abroad without daily access to internet. Does anyone have insights?
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Hello @Ausira,
Welcome to the PayPal Community Forum! I'm sorry to hear you've been receiving unwanted funds from strangers. I can certainly understand how concerning this whole situation must be. Have you thought of changing the email address on your account? Since that's how our users mainly send and receive money through our system, if you add a new unique email and remove the old email from your PayPal account, you may stop receiving these kind of transactions. It's a bit of a hassle, I know, but it's the only thing I can think of to prevent it from happening in the future. My apologies for any inconvenience this has caused.
Good luck and I hope that helps!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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Hello @Ausira,
Welcome to the PayPal Community Forum! I'm sorry to hear you've been receiving unwanted funds from strangers. I can certainly understand how concerning this whole situation must be. Have you thought of changing the email address on your account? Since that's how our users mainly send and receive money through our system, if you add a new unique email and remove the old email from your PayPal account, you may stop receiving these kind of transactions. It's a bit of a hassle, I know, but it's the only thing I can think of to prevent it from happening in the future. My apologies for any inconvenience this has caused.
Good luck and I hope that helps!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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