Unauthorized pay in 4 plan but i can’t dispute this kind of charge

Dmlopez654
New Community Member
Hello, Today I noticed an unauthorized pay in 4 plan on my bank account and I checked paypal and it is not showing up under active plans. However the money for 1 payment has already been taken out of my bank account. I did not authorize this charge, how can I dispute this to receive a refund.
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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Dmlopez654,

 

Welcome to the community and thank you for your post. 

 

I am sorry to hear what has happened. I do understand your concern with this. As you cannot see the payment plan on your PayPal account, I would suggest you contact our Customer Support for assistance. The relevant team can investigate this for you. To do this, simply click on 'Contact' at the bottom of any PayPal page. 

 

I hope you get this sorted!

 

- Rachel 

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