Someone made a transaction with my PayPal account

[Silvia_H1011]

I lost my mobile phone on the train, now someone has made a debit of 200€ from my account, what do i do now? I have already weinten to the customer service of the site and Paypal...

[PayPal_RachelK]

Hi @Silvia_H1011,

Welcome to the community and thank you for your post. 

I am sorry to hear what has happened. I do understand your concern. 

To report any unauthorized transactions or changes on your PayPal account, please follow the steps here. Once you have done this, please make sure to change your PayPal password and secuirty questions.

If you experience any issues doing this, please contact our Customer Support. This can be done by clicking 'Contact' at the bottom of any PayPal page. 

I hope you get this sorted!

- Rachel