Unauthorized access and name added

mlmeyers
New Community Member
I received emails this morning regarding my account. There is a name and address added to my account of someone I don't know, and I didn't authorize. How do I fix this??
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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @mlmeyers,

 

Welcome to the PayPal Community!
 

I am so sorry to hear what has happened. I know this must be concerning. If you have not already done so, please make sure to login and change your PayPal password and secuirty questions right away. This can be done by following the steps here

 

To report any unauthorized changes, please follow the steps here. Your account would then be reviewed, and any updates would be set via email.

 

If you have any further concerns, please don't hesitate to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!
 

- Rachel 

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