Long story short, Seller refused to assist me with a return on a defective item. I created dispute, PayPal provided me with the info to return the item (shipping address) and reassured me that I will get the refund once I send it back (despite refusal from the Seller). I did as instructed. I uploaded copy of my UPS label, copy of UPS drop-off receipt and a link to Proof of delivery on UPS website that clearly shows that my item was delivered to the front desk and was singed by a person. It's been 15 days since return was delivered and I still don't have the refund because Seller is refusing to acknowledge the return. I've uploaded the same info under my case, I've had 3 chats with PayPal and it seems that nobody is reading my notes. Today I yet again received an email saying that I need to provide proof of return, so I uploaded the info again. This is crazy. I don't know what else I can do. Please help.
I PURCHASED ITEM FROM ALIEXPRESS ITEM WAS NOT AS DEICRIPTION , DID NOT WORK ,PAY PAL SEND ME ADDRESS TO SEND ITEM BACK TO CHINA WITH MY OWN MONEY ,SELLER REFUSED TO ACCEPT ITEM, ITEM CAME BACK TO ME ,I PAID $436.29 FOR ITEM IS NOT WORKING AND $81.79 FOR POSTAGE ,PER PAY PAL INSTRUCTION ,ITEM CAME BACK PAY PAL IS NOT HELPING,
