Scammed by vendor

[ghounds2]

Hello,

I have been scammed by a so called “Vendor” who had a fake website.  A so called Wayfair website was actually a website for RECLINERSSOFAS. Shop.    Name of payee. Ben [removed].   I paid via PayPal.   I started a case and within an hour received this message from PayPal.   Is there anyway to ask PayPal to reconsider?   Cannot believe I fell for this.   

“Case status:  Closed

Thank you for reporting this case. After our review, we found that certain transactions weren't unauthorized and hence couldn't be covered by PayPal Purchase Protection”.

Do I have any recourse?  

[kernowlass · Accepted solution]

@ghounds2 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction, which of course it was!

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal and see if they will open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?

[ghounds2]

Hello,

Thank you for quick response and explanation.  You are correct.  It was denied for exactly what you said.  I spoke with an agent who resubmitted it as a “Item Not Received” and I will be reimbursed after 10 days with Buyer Protection.

I should have known better but I finally got scammed after buying and selling since 1999.   Thanks again.