Received an Email from Paypal FireBaseApp about Limiting Activity

[chicken_run34]

I received an email from paypal firebaseapp about possible fraud activity and thus limiting my account. There is a case ID in the email title. I accidentally clicked on the "View Account" tab on the email before closing out. I logged into to paypal via typing out the full address and did not see any case in resolution center, which the FAQ said would have one open if there was account limitations. 

I have just now changed my password and logged out of all apps/sites that Paypal is linked with. Is this a possible phishing scam?

The email is pretty long and ends with firebaseapp.com

[kernowlass]

@chicken_run34 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity