What action can I take when PayPal authorizes a full refund and then reversed course stating they can find no authorization. I have photographed the documents and submitted them but PayPay continues to say they don’t have any proof of a refund.
Welcome! Thanks for joining the PayPal Community Forum. I'm sorry to hear you've run into some issues with a recent dispute. In this case, your best course would probably be reaching out to our Customer Support teams for assistance. They should be able to guide you on what next steps you have available.
Best wishes and good luck with your case,
- Jon K
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