Loren uses my email for her account (unique topic marker: batman penguin)

_F_
Contributor
Contributor

Hello,

Someone is using the email [removed] for her account.

It is my email.

How can I make her stop using it?  Or how can I make paypal stop using that email for reminders?  I cannot log and remove the email in because of 2-factor authentification.

 

Login to Me Too
1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @_F_,

 

Welcome to our community forum and thank you for your post!

 

I'm sorry to hear someone is using your email address, and I’m happy to help. In this situation, your best option would be to contacting our team by clicking the contact us option at the bottom of PayPal page. Alternatively, you can also send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this helps, have a great day!

 

Bindu
 

 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.