Cant prove my identity...

Kleponis
Contributor
Contributor

I need to prove my identity with a proof of adress but i dont pay any taxes cause I live with my parents and they do all of that. I do not drive or own a  driver license. I have only proof that I can live here and the document is 10 years old.. My funds are now being freezed and I can't do nothing about that.

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Kleponis 

 

No bank account statement, no credit card statement? No cell phone bill?

 

Are you under 18 years old? Can’t use PayPal then. No government photo identification card either? It doesn’t have to be a drivers license. 

Write a note to explain why you cannot prove your identity, pdf it and up load to the requests. The account will be permanently limited (banned). You won’t be able to use PayPal anymore. Any funds in the account will be on hold until you can verify identity to withdrawal. You’ll get to use PayPal again when you over 18, move out, get your own bank account, internet service, credit card, photo ID, utility bills, etc.


Kudos & Solved are greatly appreciated. 🙂
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Kleponis
Contributor
Contributor

Im not under age I am 22 yo. I've tried posting a few bills that I have but they wont accept.

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Kleponis
Contributor
Contributor

They verified my age and bill thats a good thing just checked. But still I can not send money to another paypal?

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PayPal_RachelK
Moderator
Moderator

Hi @Kleponis,

 

Welcome to the community and thank you for your post!

 

I do understand your concern with this. In order to complete the verification of a PayPal account, you must add and confirm a bank account or card. This can be done by following the steps here

 

Once you have completed this last step, your account should then be verified. You would then be able to use your account to send your payment. 

 

I hope this helps!

 

- Rachel 

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